Date when order was canceled.
Whether the cardholder was provided with a cancellation policy.
Reason for canceling the order.
Date when the cardholder expected to receive the product.
Explanation of why the cardholder is disputing this transaction.
Description of the merchandise or service that was purchased.
Whether the product was a merchandise or service.
Result of cardholder's attempt to return the product.
Date when the product was returned or attempted to be returned.
(ID of a file upload) Additional documentation supporting the dispute.